Reference

Terms & Conditions For Your imb123 Account

Our Terms & Conditions explain how your imb123 account works, which steps apply before access, and how we handle wallet activity, security and support.

Account accessWallet rulesPolicy contact

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Terms Apply Before Wallet Activity

imb123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

The Terms & Conditions set the rules for creating, using and closing your account with us. You must provide accurate account details, complete the requested phone verification before account access, and keep your login information private. Wallet activity through DANA, OVO, GoPay and QRIS is recorded

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against the account that initiated it; bank transfer and virtual account references must also match the instructions shown at the cashier. We may ask for additional checks when account details, payment ownership or withdrawal information needs clarification. Access depends on local law, and where local law
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permits, the policy governs the services available to you. The current text is the controlling version displayed on our site, so check it before making an account or payment decision.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY CONTACT

Get Help With Terms Questions

A clear contact route matters when a policy clause affects your account or wallet status.

Policy chat Use live chat from the account area when you need help locating a Terms & Conditions clause, checking an access step, or understanding why phone verification is still pending. We answer policy questions daily from 09:00 to 23:00 WIB.

Wallet status For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the transaction reference through support. We can match the receipt to your account record without asking for your password or one-time code.

Account requests If you want to correct account details, close access or ask about a policy change, contact support through live chat or the listed email. State the request clearly so we can route it to the right account team.

SECURITY PRACTICE

How We Apply This Policy

We use the Terms & Conditions as an operating reference for account security, wallet records and customer requests.

Account data

We use the details you provide, including your phone number and account identifiers, to create access, complete verification and answer requests under the Terms & Conditions. Keep these details current so policy notices reach the right account.

Cookies

Cookies can keep your session active and remember basic choices while you read the policy or move between account pages. Your browser controls cookie removal, but clearing them may require you to sign in again.

Login security

Your password, verification code and wallet credentials stay private to you. We will not ask you to disclose a one-time code in support chat. If access looks unusual, contact us before taking another account action.

Record retention

We retain account, support and payment references for the period needed to operate the service, resolve disputes and meet applicable legal duties. A retention question can be sent through the contact path listed with these Terms & Conditions.

Policy changes

When we change a material rule, we publish the updated Terms & Conditions on this page or present the change during account access. Review the effective wording before continuing, especially after a notice about wallet or verification rules.

Correction requests

To request a correction, describe the account detail or policy wording you believe is inaccurate and include a reachable contact route. We may need to verify account ownership before discussing or changing protected information.

Terms & Conditions Questions For imb123

These answers address the policy searches we hear most often from Indonesian customers. They cover account creation, access, wallet records, data handling and contact routes rather than general lobby features. Read the full Terms & Conditions before opening an account, and contact support if your circumstances do not fit one of these examples. Where access or eligibility is discussed, it depends on local law.

You can read the current Terms & Conditions on this page before opening an account and return to it from the account area later. The version displayed on the site states the rules that apply to account access, verification, wallet records and policy requests.

You must submit accurate account details and complete phone verification before account access. Keep your phone available during that step, and contact support if the code does not arrive or your account details need correction. Access depends on local law.

Yes. The policy covers wallet activity linked to DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account references. Use the account and payment details shown at the cashier so a receipt can be matched correctly.

You can request a correction through live chat or the support email listed on our contact page. Identify the field that needs changing and provide a reachable contact route. We may verify account ownership before changing protected information.

Cookies may keep your session active and remember basic preferences while you access the policy or account pages. Your browser can remove them, although clearing cookies may sign you out. The Terms & Conditions explain the account context for this use.

We retain account, support and payment references only for the period needed to operate the service, resolve disputes and meet applicable legal duties. If you need a retention clarification, send the question through live chat with your account reference.

Contact our support team through live chat or the listed support email, giving your account phone number, the relevant clause and any transaction reference. Do not send a password or one-time code. Support is available daily from 09:00 to 23:00 WIB.

Terms & Conditions For Your imb123 Account

Get Help With Terms Questions

How We Apply This Policy

Account data

Cookies

Login security

Record retention

Policy changes

Correction requests

Terms & Conditions Questions For imb123

01 Where can I read the imb123 Terms & Conditions?

02 What account step is required under the Terms & Conditions?

03 Do the Terms & Conditions cover DANA and QRIS activity?

04 Can I ask imb123 to correct my account data?

05 How does imb123 handle cookies under its Terms & Conditions?

06 How long are account and payment records kept?

07 Who should I contact about a Terms & Conditions dispute?

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